Business Professional - QA Specialist I

Business Professional - QA Specialist

Location: Oakbrook Terrace, IL 60181

Contract: 6+ months (Possible Extension)

Business Unit – eChannels

Looking for a Spanish tester with primarily IVR experience, but will take web or mobile app, we are open to remote, but prefer local to Chicago metro. Office hours are 8 AM to 4 PM M-F, but there are a lot of after-hours and weekend support needed in this role.

Team Structure - We have a team size of 7 on UAT. We do acceptance testing and production business verification for IVR, web, and mobile app self-service.

Current/future projects - Migrating to a new customer information system and need a Spanish tester while other Spanish-speaking resources roll off.

Day-to-day responsibilities - Creating and executing test cases. After hours and weekend support as necessary.

MUST HAVE:

Bilingual – Spanish and English

Software Testing – IVR, Web, and/or Mobile App

Test Case Creation

Defect Tracking

Cross-Team and Cross-Function Communication Skills

PREFERRED:

IVR

Azure Dev Ops

Implementation Support

Defect Review Leadership

Education Level/Type - Bachelor's Degree in IT, MIS, Computer, Math or related field. 2 years' work experience.