Senior QA Engineer

North Miami, Florida (Hybrid)

The interview process for this position is in person at our North Miami, FL office.

Who We Are

At Paradigm, we're revolutionizing home care through innovative technology. As the fastest-growing tech company in this sector, we empower home care agencies with cutting-edge solutions in billing automation, growth education, authorization management, and beyond. We believe that by streamlining agency operations with third-party payers like the Department of Veterans Affairs and Medicaid, we ultimately enhance the quality of care for seniors, veterans, and underserved communities.

We foster a dynamic and collaborative work environment where new ideas are welcome, and creativity thrives. Joining our team means becoming part of a supportive community that values continuous learning and excellence. We're on a mission to revolutionize home care and are looking for passionate individuals to help us make a lasting, positive impact.

Position Snapshot

As a Senior QA Engineer, you will lead our quality assurance efforts by developing and executing comprehensive test strategies, managing testing teams, and ensuring the performance and reliability of our health tech products. You will oversee test automation frameworks, mentor junior team members, and work cross-functionally to continuously improve quality standards. Your strategic oversight and deep expertise will be pivotal in maintaining the integrity and success of our software solutions. This position will report to the Software Engineering Manager.

Core Responsibilities

• Develop and implement robust test plans covering manual and automated testing to ensure software quality
• Mentor and guide junior QA engineers, review their work, and foster a culture of quality and continuous improvement
• Lead the design, development, and maintenance of automated testing frameworks and tools
• Work closely with developers, product managers, and other stakeholders to integrate QA processes throughout the development lifecycle
• Identify, document, and track defects, ensuring timely resolution and continuous process enhancement
• Monitor test metrics, analyze outcomes, and present detailed reports on product quality
• Oversee test environment setup, configuration, and readiness for releases

Experience and Skills

• Minimum 5 years of experience in software quality assurance with demonstrated leadership responsibilities.
• Extensive experience with automated testing tools and frameworks, UiPath preferred
• Deep understanding of QA methodologies, software development lifecycles, and defect management
• Proven track record in mentoring and leading QA teams
• Exceptional problem-solving, analytical, and communication skills
• Experience working within Agile development environments
• Ability to thrive in a fast-paced environment

Education and Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Advanced certifications in QA or software testing are preferred

What We Offer

• Medical, dental, and vision benefits
• 401k retirement plan
• Aflac benefits
• Paid time off
• Professional development support

Compensation 

$90,000-$110,000 depending on experience