Quality Assurance Analyst (37641)

Montana Department Of Public Health And Human Services

This position provides computer application and user support for the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) program. This position will test Division software applications in multiple IT projects. Testing includes new software releases, user acceptance testing (UAT), and software issues identified by contractors, partners, and local or internal staff. The QA Analyst position will support the WIC IT Systems Manager and special projects as needed, write Microsoft Structured Query Language (MS SQL)/Transact-SQL (T-SQL) database queries, and other technical or non-technical duties as assigned.

Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents. The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity

• Knowledge of user acceptance testing methods as well as other information system testing techniques. Knowledge of MS SQL/T-SQL language.
• Sufficient knowledge of the Windows environment to provide help desk assistance and test with minimal instruction.
• General knowledge with Software Development (SDLC) processes and testing processes.
• Ability to set-up, execute, and troubleshoot system functionality in alignment with expected test results and testing timeframes.
• Ability to provide final qualifications of software, hardware, and documentation by accurately following test procedures and/or utilizing automated testing equipment.
• Ability to develop expert level knowledge of WIC systems and business processes.
• Meet minimum qualifications:
• Associate degree in computer science, information technology, or other technical related degree.
• Three years of experience with application testing and/or computer support services.
• One year MS SQL/T-SQL experience is preferred.
• Other equivalent combinations of education and experience may be considered on a case-by-case basis.
• Preferred experience with human service or eligibility programs.

To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the "relevant document" box to ensure your attachments are uploaded correctly to your application for this position.

• Cover Letter
• Resume
• References

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy. This position is open until filled with frequent screening of applicants.