Lead Quality Engineer (Remote)

Lead Quality Engineer (AI / Voice Platform)Remote (US/Canada) | $160K–$220K + equityBuild the future of AI qualityWe're working on one of the hardest problems in software: making AI systems reliable in the real world.This platform powers voice AI agents used by enterprise customers to handle real customer interactions at scale. Millions of conversations. High stakes. Zero tolerance for failure.We're looking for a Lead Quality Engineer to define how quality works in an AI‑native world — where traditional QA breaks down and new approaches are required.This isn't about maintaining test cases.It's about building the system that ensures AI actually works.What you'll ownDefine and scale quality across the entire platformBuild AI-driven testing and validation workflowsMove the org from manual QA → automated, AI-native quality engineeringCreate standards for testing LLMs and conversational systemsPartner with Engineering & Product to build quality from day oneTurn real customer usage into better testing and faster iterationMentor and elevate a team of QA engineersWhat you bring8–12 years in QA, SDET, or Quality EngineeringStrong background in automation and testing frameworksExperience building tooling, infrastructure, or CI/CD quality systemsHands‑on with TypeScript, JavaScript, or PythonActively using AI tools (Claude, ChatGPT, Cursor, etc.) in your workflowStrong technical foundation and ability to influence across teamsBonus:Experience testing LLM, voice, or conversational AI systemsBackground in customer‑facing or delivery environmentsWhy this roleDefine quality for AI systems — not just test themHigh ownership, high autonomy — you build the playbookReal‑world impact: your work directly affects live customer interactionsClear path into leadership and team growth#J-18808-Ljbffr